Accessibility Help

Accessibility Help

We are committed to making our website, products, and services accessible to everyone, including people with disabilities. Our goal is to ensure that all visitors can easily browse our site, place orders, and enjoy a smooth shopping experience.

Our Commitment to Accessibility

Accessibility is built into our design and development process. We identify and remove barriers so all customers can interact with our website and products comfortably. If you need support, we will provide reasonable accommodations and alternative formats upon request.

Accessibility Standards & Scope

Conformance target: WCAG 2.1 Level AA.
Primary technologies: HTML5, CSS, JavaScript, and ARIA where appropriate.
Supported devices: modern desktop and mobile operating systems and browsers.
Continuous testing with keyboard-only navigation and popular screen readers.
Scope: This statement applies to pages under ultimateapparelbrand.com that we design and control. It does not cover third-party content, widgets, or embedded services we do not manage (see “Third-Party Content”).

Features That Support Accessibility

Semantic Structure

Clear heading hierarchy (H1→H2→H3), lists, and landmarks for consistent navigation.

Screen Reader Support

Descriptive alt text for images; labels and instructions on interactive elements.

Keyboard Navigation

All functionality is available via keyboard using Tab, Shift+Tab, and Enter.

Skip to Content

Visible on focus to help bypass repetitive navigation and jump to main content.

Contrast & Legibility

Text and UI components designed to meet AA contrast ratios and readable sizes.

Resizable Text

Content reflows when text is resized up to 200% without loss of information.

Forms with Feedback

Form fields have programmatic labels, required indicators, and helpful error messages.

Focus Indicators

Visible focus styles on links, buttons, and inputs to support keyboard users.

Animation Safety

We avoid motion that interferes with use and respect reduced-motion preferences where possible.

Tips for the Best Experience

  1. Use updated browsers (Chrome, Firefox, Safari, Edge).
  2. Adjust zoom or text size via browser controls.
  3. Enable high-contrast or dark mode, if preferred.
  4. For screen readers, ensure your OS accessibility settings are enabled.

Keyboard Shortcuts

  • Tab / Shift+Tab – Move through links and form controls
  • Enter – Activate focused link or button
  • Space – Toggle focused checkbox; activate buttons
  • Arrow keys – Move within menus, radio groups, and dropdowns
  • Esc – Close modals and menus

Known Limitations & Third-Party Content

Some pages may include third-party plugins (e.g., payment gateways, analytics, embeds) that we do not fully control. We encourage these partners to meet accessibility standards, but there may be issues outside our codebase. If you encounter a problem, please tell us and we’ll work on an alternative solution.

Need Accessibility Assistance?

If you have difficulty using any part of our site, need information in an alternative format (e.g., large print, accessible PDF), or require a reasonable accommodation, contact us via any of the methods below.

Phone

+1 (318) 581-8109

Relay service users are welcome (711).

Email

support@ultimateapparelbrand.com

We aim to respond within 48 hours.

Live Chat

Mon–Fri, 9:00 AM – 6:00 PM CT

If chat is unavailable, please email and we will follow up.

Request an Alternative Format

Report an Accessibility Issue

Describe the barrier you encountered and where it occurred. Include page URL(s), device, browser, and any assistive technology used, if possible.

By submitting, you consent to us using this information to investigate and resolve your issue.

Last updated: August 10, 2025

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